Relay Convert – Frequently Asked Questions
What is Relay Convert?
Relay Convert is a free desktop app for Windows that converts between PDF and Word and extracts text from PDF files.
Do I need to create an account to use Relay Convert?
No. You can install the app and start using it right away — no account needed.
Is Relay Convert free?
Yes. Relay Convert is free to download and use, including conversion and text extraction.
Which file formats does Relay Convert support?
You can convert between Word and PDF, and extract text from PDF files.
Can I extract text from PDF files?
Yes. Relay Convert extracts the text from a PDF so you can copy or save it.
Is there a limit on file size?
Relay Convert works with PDF and Word files of any size.
How long does a task take?
Most tasks finish in a few seconds, depending on the file size.
Are my files secure?
Yes. Conversion and text extraction run on your computer. Your files are not sent to our servers.
Can I use Relay Convert on mobile devices?
No, Relay Convert is currently supported only on Windows desktop devices.
Are my files kept private?
Yes. Processing happens locally on your device. We do not upload or store your files.
Can I work on more than one file?
You can convert or extract text from multiple files, one at a time, in the same session.
Do I need to install any software?
Yes. Relay Convert is a native application and requires installation on your device before use.
Who is Relay Convert designed for?
Relay Convert is for anyone who needs to convert between PDF and Word or extract text from a PDF — students, freelancers, and small teams.
What should I do if I run into an issue?
You can contact our support team anytime for assistance.